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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Virtual Gabrielle Ltd, trading as Outgrw (“Outgrw”, “we”, “us”, or “our”), collects, uses, and protects your personal data when you visit outgrw.com (the “Site”) or contact us through it.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, please contact us at hello@outgrw.com.

1. Who We Are

The data controller for this website is:

Virtual Gabrielle Ltd

Trading as: Outgrw

Address: 42 Thursley Crescent, Croydon, CR0 0PQ

Email: hello@outgrw.com

Website: outgrw.com

2. What Data We Collect

2.1 Contact Form

When you submit our contact form, we collect the following information:

Full name
Company name (optional)
Email address
Phone number (optional)
Your message

This data is collected solely for the purpose of responding to your enquiry.

2.2 Cookies and Analytics

Our website uses cookies. Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

Essential cookies

These are set by our website platform (Framer) and are necessary for the site to function correctly. They include session management and security cookies. These cannot be disabled.

Analytics cookies

We use Google Analytics (GA4) to understand how visitors interact with our site. Google Analytics collects information such as:

Pages visited and time spent on each page
How you arrived at the site (e.g. search engine, direct link)
General geographic location (country or city level)
Device type and browser

This data is anonymised and aggregated. We do not use it to identify individual users. Google Analytics data is processed by Google LLC. For more information on how Google handles this data, visit: policies.google.com/privacy.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, available at: tools.google.com/dlpage/gaoptout.

Platform cookies

Our site is built on Framer. Framer may set its own cookies for performance and functionality purposes. For full details of cookies set by Framer, please refer to Framer’s Privacy Policy at: framer.com/privacy.

2.3 Newsletter

If you choose to subscribe to our newsletter, we will collect your email address and, optionally, your name. This data will be processed by Kit (formerly ConvertKit), an email marketing platform operated by ConvertKit LLC.

Your data will only be used to send you the newsletter you signed up for. You can unsubscribe at any time using the link included in every email. For information on how Kit handles your data, visit: kit.com/privacy.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

To respond to enquiries submitted through our contact form
To assess whether our services are a good fit for your business
To analyse website traffic and improve the site (via Google Analytics)
To send our newsletter, if you have subscribed (when active)

We do not use your personal data for automated decision-making or profiling.

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases for processing your personal data:

Legitimate interests

For responding to contact form enquiries and analysing website traffic. We have a legitimate interest in communicating with potential clients and understanding how our site is used.

Consent

For analytics cookies and, when active, newsletter subscriptions. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Contract

If you become a client, we will process your personal data as necessary to fulfil our contractual obligations to you.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose for which it was collected:

Contact form enquiries

We retain contact form submissions for up to 12 months from the date of submission, or until the enquiry is resolved, whichever comes first. If you become a client, relevant correspondence will be retained for the duration of the engagement and for 6 years thereafter, in line with standard UK business record-keeping requirements.

Analytics data

Google Analytics data is retained for 14 months by default. This can be adjusted in our GA4 settings.

Newsletter subscribers

Email addresses of newsletter subscribers are retained until you unsubscribe or request deletion.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties. We share data only with the following categories of trusted service providers, and only to the extent necessary:

Framer (website platform) — for hosting and delivering the site
Google LLC (Google Analytics) — for website analytics
Kit / ConvertKit LLC (email marketing) — if you subscribe to our newsletter

All third-party providers are required to handle your data in accordance with applicable data protection law. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or an adequacy decision.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

The right to access — you can request a copy of the personal data we hold about you
The right to rectification — you can ask us to correct inaccurate or incomplete data
The right to erasure — you can ask us to delete your personal data in certain circumstances
The right to restrict processing — you can ask us to limit how we use your data
The right to data portability — you can request your data in a commonly used, machine-readable format
The right to object — you can object to processing based on legitimate interests
The right to withdraw consent — where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at hello@outgrw.com. We will respond within one calendar month of receiving your request.

If you are not satisfied with how we handle your data or respond to your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ICO website: ico.org.uk

ICO helpline: 0303 123 1113

8. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

View the cookies stored on your device
Delete existing cookies
Block cookies from specific or all websites

Please note that disabling certain cookies may affect the functionality of this website. For guidance on managing cookies in your specific browser, visit: allaboutcookies.org.

To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on at: tools.google.com/dlpage/gaoptout.

9. Third-Party Links

Our website may contain links to third-party websites, including LinkedIn and Instagram. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before submitting any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of the site after any changes constitutes your acceptance of the updated policy.